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Privacy Policy
DMIRacing.com is a secure e-commerce website. All information entered and submitted
is encrypted. All information collected is used only by DMI Racing for order processing
and opt-in marketing and never shared or sold with anyone.
Ordering Information
Product Pricing & Availability
All pricing is subject to change without notice. All items are in-stock and available
for immediate shipment unless otherwise noted. Due to product demand, product availability
is not garanteed. If you order an item that is not in-stock or shipment will be
delayed, you will be conacted using the information supplied during the ordering
process.
Order Processing
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DMI Racing accepts only VISA and MasterCard. We do not accept Check, Money
Order and/or COD at this time. A credit card will not be charged until
the item has shipped. However, all custom orders are billed immediately. |
Product Warranty
If you are not completely satisfied with your purchase, just send back the unopened/unused item to us within
15 days of receipt/delivery for a refund (shipping is not refunded). A 20% restocking
fee is applied on all returns. No returns on custom, closeout, discontinued or used items. If you ordered the wrong
size or style, we will exchange it for the correct one (a cost adjustment may be necessary depending on part).
If a part breaks under normal usage, we will replace it for free. Any item damaged due to abuse will not be warrantied
(DMI will determine if part was abused). If you have received any missing or defective component parts with your order,
such as wheel studs, please let us know and will will replace them for free.
Shipping Information
Most orders are processed and shipped within 48 hours pending payment processing and product
availability. All orders shipped will require a signature from the recipient upon
delivery. We ship UPS Ground (7-10 days), UPS 3 Day Select, UPS 2 Day Air. Shipping rates are automatically
calculated based on shipment weight. You, the customer, is responible for all shipping costs in all situations.
There are no refunds on shipping. You can check the status of your order via
email or by calling us. Please include your full name and order/invoice number with all
inquiries. We ship UPS, so tracking your shipment is easy. Once your order ships, we will email you
the tracking number for your order so that you can track it.
Free shipping pomotions are for ground shipping only, unless otherwise specified. Shipping costs/discounts are calculated
at checkout.
Return Policy
No returns on custom, closeout, used or discontinued items. Only unopened/unused or defective items may be
returned.
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